How to Reset DVR and NVR Password – Step-by-Step Guide

Forgetting your DVR (Digital Video Recorder) or NVR (Network Video Recorder) password can be frustrating, especially when you need to access your CCTV footage urgently. Whether it’s for Hikvision, Dahua, or other popular brands, resetting the password is possible if you follow the right steps. In this guide, we’ll explain how to reset DVR and NVR passwords safely.

Why Resetting Your DVR/NVR Password May Be Necessary

Forgot your login credentials.
Purchased a second-hand DVR/NVR without previous access.
Security reasons requiring periodic password changes.
Locked out due to multiple incorrect password attempts.

Methods to Reset DVR/NVR Password

1. Using the Security Questions or Email (Brand Dependent)

Some modern DVRs/NVRs allow you to reset the password by answering security questions or using the registered email.
Steps:

On the login screen, click “Forgot Password?”.
Answer the security questions or verify your registered email.
Create a new password and log in.

2. Using a Reset Button or Pinhole

Certain DVR/NVR models have a physical reset button or pinhole at the back.
Steps:

Turn off your device.
Press and hold the reset button while powering it on.
Hold for 10–15 seconds until the device restarts.
The password will be reset to the factory default.

⚠️ Note: Factory reset may erase some settings, so back up data if possible.

3. Reset via Serial Number (Hikvision Method)

For Hikvision DVRs/NVRs, you can request a reset key using the device’s serial number.
Steps:

Go to the Hikvision password reset page.
Enter the device serial number and submit.
You’ll receive a reset code or temporary password.
Use it to log in and set a new password.

4. Using Manufacturer Software

Some brands provide PC software to manage DVR/NVR devices. Examples: Hikvision SADP Tool or Dahua Config Tool.
Steps:

Install the software and connect your DVR/NVR via network.
Locate your device in the software interface.
Use the password reset option to create a new password.

5. Contact Manufacturer Support

If none of the above works, contact your DVR/NVR brand support with proof of purchase. They can guide you through the reset process safely.

Tips for Securing Your DVR/NVR Password

Use a strong, unique password combining letters, numbers, and symbols.
Change your password periodically for better security.
Keep a secure backup of your login credentials.
Avoid default passwords, as they can be easily hacked.

Conclusion

Resetting your DVR or NVR password is straightforward if you follow the right method for your brand and model. Always ensure your system’s security by creating a strong password and keeping a backup.