Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Informations

What is Techdeal.com.bd?

Techdeal.com.bd is now one of the leading e-commerce organizations in Bangladesh from where you can buy electronics/accessories items. You can order online or by phone (01988 – 999916) and can pay after receiving your goods.

Which types of product are available in TechDeal?

-Currently, you will find all types of Security & Automation items, Mobile accessories, Personal protective products in TechDeal.com.bd.

If i can't find any particular product in TechDeal then what should I do?

– If you can’t find any particular product on the TechDeal website then you can call our customer care line ( 01988 – 999916) and ask for that particular product. We will then search that product in the market or contact the company and try to collect that.

Can I get any idea about any product before buying it?

– Yes, you certainly can. You can get an idea about any product by clicking the product name on our website. Then there will open a page of that particular product with proper description and pricing. You can also see there rating and review system where customers gave their feedback and reviewed that item. It will certainly help you to take your decision.

How can I order from TechDeal?

– There are 2 procedures to order from TechDeal.
If you want to buy from online you just have to go to our website www.techdeal.com.bd and then search your desired product. You can search category wise also and buy it from there. You just have to click the “Buy Now” option and that product will be stored in your cart. You can further order with the given instructions there.
For phone orders, you can call our customer care line – 01988 – 999916, and our customer care executive will help you find your desired products and order those for you.

What is Promo Code?

– Promo code is a secret number that is given to the loyal customers of TechDeal on different occasions. Customers can use this code in every order and get discounts. In the phone order, customers can tell the code to our C.c executives and in an online order, there is a box where the code has to be put in. Customers can get up to a 50% discount by using this promo code.

What is the Service/Shipping charge of TechDeal?

– You can buy any products at the cheapest shipping charge from Techdeal.com.bd. Online order shipping charge is 60 tk/- and Phone order shipping charge is 70 tk/- only. The Courier charge is 100tk.

What is the normal delivery time for TechDeal?

– Normally we take 1-3 days to deliver the parcel.

What if I find any problem in the delivered products, then what should I do?

– It’s a rare case for Rokomari where customers didn’t get their products unharmed. But sometimes we may fail to fulfill your expectations, sometimes situations aren’t by our side. But there is a bond of trust between customers and TechDeal so that Techdeal.com.bd brings to you The “Return” policy. Where customers can return their book or product if there’s something wrong with it. In that case, TechDeal will give you a fresh product in return.

What are the payment options in TechDeal?

– Cash On Delivery (COD) , Mobile payment(bkash,Rocket).